Oops!

How to make pensioners smile: drop your backpack on the head of the businessman sitting in the priority seating area.

It was an accident. Honest! The damn thing just slipped out of my hands as I tried to put it on the overhead shelf on the crowded train.

Mr. Snoozy should be grateful it didn't weigh as much as it has done the rest of the week.

I apologized. He went back to sleep. End of. It took much longer for the pensioners to stop smiling about it though!

Oh, and two other things: I'm feeling more comfortable in the job already, which is cool AND I've booked my flight to Bangkok for Xmas (Laos/Cambodia trip) which is VERY cool. In all - a good day.